Aims & Objectives
HOME CARE YOU CAN TRUST
Our passion for kindness and caring is reflected from the heart of each and every carer we employ, with client safety, security and happiness at the forefront of everything we do.
Our aims and objectives include:
To provide good quality, person-centred care and support in a client’s home, by well trained staff, ensuring each service delivery has positive outcomes for all clients, regardless of their level of care.
To provide a range of services that are safe, caring, effective, flexible and responsive to the needs of the client, adapting to the changing circumstances of the client, their family, and any other agencies supporting them.
To ensure clients are happy, healthy, and have everything they need to achieve their full potential, whilst promoting their independence, irrespective of age, changing needs or disability.
To work in partnership with our clients, offering fairness and transparency, informed choice, and inclusivity in decision making, enhancing quality, and maximising client satisfaction.
To prioritise safeguarding the lives of vulnerable adults and young people, always protecting clients from abuse and harm, and ensuring patient safety is of paramount importance.
To always uphold ethical considerations and value of client privacy, confidentiality, autonomy, dignity, respect for their values and beliefs, with recognition and support of client individuality and diversity.
WHAT TO EXPECT FROM OUR TEAM
Our fully qualified team, promise to provide person-centred care and support with the utmost respect at all times. All members of the 4Life team are/have:
Good communication with you and your family
Respectful of your privacy and confidentiality
Professionally trained and experienced
Dedicated and friendly
Punctual and reliable
Patient and sincere
Positive in their approach
Supportive and encouraging of your independence