Meet the Team
CARING IS IN OUR DNA
We're always looking for that stand-out quality in a person, that expresses
becoming a carer is not just a job, but a vocation.
Whilst knowledge and expertise is crucial to each and every member of the 4Life team, genuine kindness and compassion are the essential ingredients required to meet 4Life’s core aims and objectives.
THE 4LIFE HEALTHCARE TEAM
Meet our friendly, reliable and respectful team of carers!
Registered Care Manager
As Registered Care Manager of 4Life Healthcare Services, Caleb is involved in every aspect of how the family-run agency function, from managing the daily office and overseeing training of staff, through to providing 24/7 assistance to clients and families, via email, by telephone, or in person.
After a 16-year period spent in various managerial positions within the retail industry, Caleb made the decision to move away from larger organisations, to fulfil the ambition of becoming a full-time carer for vulnerable adults within the community.
Driven by providing excellent quality person-centred care and support, with continuous thought and ambition into how the 4Life team can continually make a difference, Caleb believes wholly in leading by their defining strapline; ‘caring is our passion’.
Care & Safeguarding Manager
Hannah facilitates a multitude of roles within the company, including the recruitment of staff, and the writing and preparing of meticulous client care plans.
Hannah takes the lead in liaising directly with all health care professionals on behalf of client care, whilst keeping clients and families informed every step of the way. This includes liaising with the surgeries necessary to order medication, book appointments, or raise any concerns, together with arranging District Nurse referrals, to visit clients within the community.
If there are any additional serious concerns that need further attention, Hannah communicates with the Safeguarding Team.
With the invaluable knowledge & skillset with which Hannah has gained from previous experience within the public sector, including Kent Police & the NHS, this has formed an integral component in creating the service that 4Life Healthcare pride themselves on today.
Service & Compliance Manager
Elizabeth joined the 4Life Healthcare family in 2017, following a long career within retail management for a large organisation.
Elizabeth plays the key role of Service & Compliance Manager, ensuring both staff and clients are always safe and happy.
Elizabeth is tasked with planning care capacity and coordinating different activities to promote outstanding practice.
Driven by her love of caring for people and having completed an NVQ Level 5 in Management, her role within 4Life has been a calling and makes her proud of what the team have achieved to date.
Client Relations & Training Manager
After a long-standing career as an Area Manager within the beauty care industry, Jeff embarked on his ambition to move into the home and personal care sector.
Jeff’s role with 4Life, is centred around all aspects of good quality care, whilst concentrating on trust, respect, dignity, and good communication at all times.
Jeff has the important role of organising all company training for new team members from beginning to end, whilst dealing with any concerns raised by staff.
Jeff has a tremendous rapport with clients, which creates strong and trusting relationships, keeping them smiling all week through!
Having joined the company in 2017, Jeff feels the rewards far outweigh the challenges and proof that it’s really never too late to make a change, regardless of what career stage you are at.
Cynthia has spent a total of 6 years within the healthcare industry, first as a Carer, and then graduating from University with a degree in Business and Healthcare Management. Since then, Cynthia has explored a variety of areas within the health and social care management sector.
Cynthia feels her role with 4Life is not only challenging, but incredibly rewarding and exposes you to real lives, real people, and the reality of what they go through on a daily basis.
By helping as much as she can to assist with their daily struggles in life, Cynthia feels this is what makes the role so incredibly fulfilling.
Rebecca joined the 4Life Family, originally as a Healthcare Assistant in January 2019, with no prior health care experience, following previous careers in retail, hospitality, administration, and also a former Librarian.
After making the brave decision to take the leap into health care, Rebecca quickly discovered it was the best decision she’d ever made and can proudly say she loves her job!
Following promotion to Care Coordinator in early 2021, Rebecca is now responsible for managing and overseeing the rota of care, to ensure clients receive the best possible service and support, as well as assisting Hannah with preparing client care plans, and recruiting new staff.
Though caring can be challenging, every day, Rebecca is constantly reminded that she works within a great team of like-minded people in a heart-warming, close-knit community of adults.
CERTIFIED TO CARE
It is incredibly important that we employ candidates who have not only been vetted and verified by our initial strict recruitment checks, but that each person can benefit from our regular ongoing, practical training, to improve their professional development and expertise.
These important procedures continually contribute to enhancing our spectrum of support services to the community, whilst establishing a safe and compliant working environment for everyone.
CARING FOR OUR TEAM
Much like in the ways we interact with our clients, we also have a duty of care to our team. We take the time to check in regularly with our carers. through routinely supervised visits and annual appraisals, to make sure they are safe, happy, and confident in their abilities as a carer.
Regular one-to-ones also provide our employees the chance to raise any questions, concerns, thoughts or aspirations they may have regarding their clients, or future role within the 4Life family.
We take pride in operating an ‘open door’ policy, which encourages and welcomes staff feedback, to help identify any potential areas for improvement towards enhancing our overall service delivery.